SHIPPING TRANSIT TIMES
All transit times listed below are estimated based on business days*. Please note the transit days below are supplied as an estimate; they are not guaranteed.
We cover all standard ground shipping costs to the Lower 48. Customers are responsible for the additional shipping charges for expedited options and shipments to Hawaii and Alaska.
We currently do not offer any international shipping options. We apologize for any inconvenience.
We take pride in our packaging and do everything we can to properly package each item to ensure your order will arrive in the same condition as it left, undamaged.
FILING A SHIPPING DAMAGE CLAIM
To expedite the filing process, log in to My Account, navigate to My Orders, and click ‘Return’ on the order containing your damaged item. If you do not have an account, you can easily sign up with your email address.
Please complete the Claim Form in its entirety and be sure to include photos – if you are unable to provide photos, the claim process may be delayed. Once we receive your claim, our Claims Department will reach out within two (2) Business days with a resolution.